Shipping Policy

At Kute Kiddo Embroidery and Wholesale, we ship quickly since we don't like to wait forever for items in the mail. We typically process orders retail in 3-5 business days, then account for shipping time. If you reside in the US, you will receive a tracking number. We ship small items USPS First Class and larger items USPS Priority Mail or FedEx.

Here is a quick explanation of our shipping options as you will see them:

USPS First Class: Shipping time - 1 to 2 weeks, Not Guaranteed, Not Insured

USPS Priority: Shipping time - 2 to 4 days, Not Guaranteed, Not Insured

FedEx Smart Post: Shipping time - 5 to 8 business days, Not Guaranteed, Not Insured

FedEx Home Delivery: Shipping time - 2 to 4 business days, Guaranteed, Insured

FedEx 2Day: Shipping time - 1 to 2 business days, Guaranteed, Insured

Again, please remember, that these are shipping times for the selected shipping options. Your order will process and ship within 3-5 business days, then account for the above shipping times. If you need faster processing, please contact us and we can get you a quote for a RUSH order.

For those who are not aware of FedEx Smart Post: The tracking numbers are both FedEx and USPS tracking numbers. FedEx picks up your order from us, delivers it to your local post office, and your regular mail carrier delivers it to your address.

If your order is very large, we may need to ship parcel post in the US or FedEx. We will notify you if we need to ship parcel post.

If you live outside the US, you will receive notification that your order has shipped. It will not show tracking once it leaves the US. We ship International through USPS. For most countries this is 3-4 weeks for delivery.

We are not responsible for lost packages. We will ship out your order and send you tracking information with the carrier that it went out with. If your order has been lost by the carrier we will help you work with them to help find it.

WHOLESALE CUSTOMERS
We will ship your order either USPS Priority Mail or FedEx. You will receive a tracking number. Wholesale orders ship within 2 business days.
Get in Touch

940-441-3798

Monday-Friday 9am-5pm
Justin, TX 76247
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